Culture
After Hours.
Keep the conversation going with New Zealand-based community management, around the clock.
After work.On weekends.Through the holidays.We’re here.
When your team
signs off,
we step in.
Your community’s busiest moments don’t always fit inside business hours.
Culture After Hours extends your team’s coverage with community managers based in New Zealand. We can support your channels outside regular hours, over holidays and during peak periods, working with your existing platforms and monitoring tools.
Talk about your coverageWhat does the
handover look like?
- Get to know the brand.
- We learn your tone of voice and agree on FAQs and escalation processes, so your team knows how questions and issues will be handled.
- Work with your setup.
- Our New Zealand-based community managers work across social platforms and with your existing monitoring tools.
- Agree on the hours.
- Arrange cover for evenings, weekends, holidays, staff absence and the sales or service periods when your team needs extra support.
Need cover
after hours?
Tell us about your channels, your community and the hours you need covered.
Talk to Ryan